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Assistant Manager, Hospitality

Apply now Job no: 493290
Work type: Full time fixed-term
Location: Melbourne - CBD
Categories: Hospitality

  • New Full-Time position
  • Opportunity to work across three different venues
  • Located in the heart of the CBD with easy access to public transportation

About the Role

In this newly created role, you’ll primarily support:

Foyer Bars: operates in both the Theatre Building (7 outlets) and Hamer Hall (4 outlets).

Wirths: a dining hall beneath the State Theatre that plays host to performers, presenters and ACM staff.

Deli: the newest addition to the ACM Food and beverage department and the only venue within another organisation; therefore, we pride ourselves on providing the highest level of customer service to represent the organisation in the best positive light. 

As the Assistant Manager, you’ll ensure we deliver the highest level of customer service by providing visible leadership to the Hospitality Department. You’ll help coach, counsel, supervise, motivate and develop team members by providing them with regular feedback on performance.

In return, you’ll be working within a supportive team where we’ll provide you with career development opportunities and great team member benefits.

Full-Time fixed term position (12 months). Band 2.3 $68,970.00 + leave entitlements and superannuation.

Your Skills and Experience

  • Relevant professional qualification in hospitality or an equivalent combination of relevant experience
  • Current RSA Certificate
  • Advanced cocktail and regional wine knowledge
  • Experience in effectively leading the performance of a team in a fast-paced environment.
  • Experience in the delivery of customer service excellence
  • Understanding of Microsoft Office systems

For more details, please read the  Position Description - Assistant Manager Hospitality.pdf

About the Team

The Food and Beverage team sits within the Customer Innovation Pillar and is responsible for the service and delivery of all food and beverage related activity in Arts Centre Melbourne including the Theatres building, Hamer Hall and Sidney Myer Music Bowl.

The team is focused on delivering exceptional customer service and innovative cuisine across all venues and function spaces in keeping with Arts Centre Melbourne standards.

About Arts Centre Melbourne

The land on which Sidney Myer Music Bowl and Arts Centre Melbourne sits has long been a place of gathering, storytelling, song, ceremony, celebration and commemoration for First Nations people.

The People of the Kulin Nations have gathered on the site for thousands of years and continue to do so today. We pay our respects to their elders, past, present and emerging.

Beneath our iconic Spire, in Hamer Hall and at the Sidney Myer Music Bowl, we showcase the best of Australian and international performing arts.  

Together with our own program of performances, events and activities we offer a diversity of audiences a distinctly multidimensional approach to participation, education and entertainment.

We are now focused on Reimagining Arts Centre Melbourne as part of the Victorian Government’s commitment to transforming the Melbourne Arts Precinct into a thriving, connected creative and civic space over the coming years.

For a glimpse into working at Arts Centre Melbourne click here.

Enjoy Team Member Benefits

As a valued member of our ensemble, you will enjoy: 

  • Complimentary tickets
  • Discounts at food & beverage outlets
  • Discounted commuter benefits and onsite parking 
  • Access to wellbeing activities and learning and development programs, and the Smiling Mind app.  
  • Free access to Employee Assistance Programs which includes specific support to our First Nations team members via their I-CARE program and providing specific counsellors for members of the LGBTQIA+ community and People of Colour.  

Apply Now!

Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages.

We seek to provide workplace adjustments at all relevant stages of the recruitment process such as interpreters, alternative formats or other access supports. You can specify in the application form if you require any adjustments or please ask us at any stage. If you need to contact us about making workplace adjustments during the recruitment process, please send an email to

Please submit your resume together with a cover letter addressing the key criteria by 11:55pm on Sunday 21st August 2022. Early applications are encouraged as suitable candidates may be invited to attend an interview prior to the closing date.

Arts Centre Melbourne is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with Arts Centre Melbourne’s obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all Arts Centre Melbourne employees in relevant roles be fully vaccinated against COVID-19 in order to undertake duties outside of their homes. Prior to commencement of employment with Arts Centre Melbourne you will need to provide evidence that you are vaccinated against COVID-19 or have a valid medical exemption.

Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check.

Applications are open to those with full working rights in Australia. Arts Centre Melbourne is an Equal Employment Opportunity Employer

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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