About the Role

We are looking for individuals who are passionate about leading a team and have an inherent desire to deliver great customer service. In this role, you will be working in a fast-paced environment where you will need to adapt quickly to change and take a pro-active approach to problem solving.

This is an internal opportunity only for current team members to further their knowledge and experience. At Arts Centre Melbourne, we will provide you with supportive, responsive and comprehensive training as you continue to develop your skills.

Casual role, base hourly rate $28.52 + 25% casual loading, and superannuation.

Recruitment dates to be aware of:

• Thursday 21 Aug or Friday 22 Aug - Assessment Centre/Interview

Successful candidates will need:

• Significant experience in delivering exemplary customer service
• Significant experience in motivating and supporting the performance of teams
• Moderate experience in developing and maintaining relationships
• Proven experience in conflict resolution and creative problem solving

For more information, please read:  Position Description - Team Leader, Visitor Experience EA 2022 Aug 2024.pdf

Apply Now!

Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural and linguistic backgrounds, Disabled and Deaf people, sexualities and gender identities, members of the LGBTQIA+ community and people of all ages.

We seek to provide workplace adjustments at all relevant stages of the recruitment process such as alternative formats or other access supports. You can specify in the application form if you require any adjustments or please ask us at any stage. If you need to contact us about making adjustments during the recruitment process, please send an email to peopleassist@artscentremelbourne.com.au.

Please submit your resume together with a cover letter addressing the key criteria by 11:55pm on Sunday 17th August 2025. Early applications are encouraged as suitable candidates may be invited to attend an interview prior to the closing date.

Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check.

Applications are open to those with full working rights in Australia. Applicants with a disability and from a diverse background are encouraged to apply.